GENERAL TERMS AND CONDITIONS
1. REGISTRATION
Your reservation is effective only upon reception of a deposit corresponding to the amount of, at least, a place for the desired activity. The balance must be paid before the beginning of the service.
Any registration implies:
- The whole adherence in our general terms and conditions.
- To know how to dive and to swim at least 50 m.
- To have no medical contraindication in the practice of our activities
- The perfect understanding of the recommendations of practice of the choosen activity*.
2. CANCELLATION - INTERRUPTION
1. Bambou Canyon can decide to modify (place, day, hour of meeting), cancel or interrupt a service in the following cases:
- Minimal number of participants not reached
- Case of force majeure or for question of safety
2. Water level too high.
3. The "orange" alerts of weather report from Météo-France planned on our department don't act as an automatic cancellation of the services. We recommend you to call us in case of doubts.
4. The cancellation of the service from our part gives rise to the refund of the entire amount collected without additional compensations.
5. In case of cancellation from your part:
- More than 8 true days before the activity, 20% of the total amount of the service will be held for management fees.
- Between 7 and 2 true days before the activity, 30 % of the total amount of the service will be held.
- Within 2 true days before the service, no refund will be made, unless you have a medical certificate.
3. PRODUCTS
Products available on the sale concern sports services of open air framed by holders of diplomas of state.
Transportation isn't included in the products, so you'll need to manage to reach the place of the activity.
4. RESPONSIBILITY
1. Depending on circumstances, the places of activities or certain services of the program can be modified without prior notice.
2. Every participant has to conform to the rules of caution and safety given by the monitor who reserves the right to exclude every person whose behaviour compromises the safety or the well being of the group. In this case no compensation of refund will be made.
3. Thefts and damages: bambou Canyon disclaims all liability in case of loss, theft or degradation of the private properties.
5. INSURANCE
1. Putting in relation the customers with guides and monitors in the realisation of the activities, Bambou Canyon is a policy holder of insurance in civil liability n°675047304 from SNMC.
2. On the other hand, all the monitors acting for Bambou Canyon possess an insurance in professional civil liability.
3. The insurance in professional civil liability of monitors is not covering the participants in conformance for " individual accident ", it is strongly recommended to sign an "individual accident" insurance valid for accidents occuring during the practice of outdoor activities.
6. PRICE
1. Unless otherwise specified, the price of every service includes the supervision by a State-certified monitor and the sports equipment necessary for the practice of the activity.
2. The prices are in euro and include VAT.
7. TERMS OF PAYMENT
1. A deposit corresponding to the amount of a place of the chosen service is due so that the reservation is actual. The balance will have to be settled at the latest before the beginning of the service.
2. Payments can be made by one of the average following ones: cash, check, check vacancy or bank transfer.
8. ATTRIBUTIVE CLAUSE OF JURISDICTION
In case of contestation, the competent court will be the one of the judicial district of which depends Bambou Canyon.
9. USE OF THE IMAGE
Bambou Canyon reserves the right to use photos taken during its services to illustrate its diverse brochures, ads, website, unless otherwise specified by the participant who has to stipulate it expressly on paper.
10. GENERAL VALIDITY OF THE CONDITIONS OF SALE
Bambou Canyon reserves the right to modify the present general terms and conditions, and so without prior notice.